Google Rating

5.0

Based on 85 reviews

Rubber Ducky Plumbing

5.0

Sue Moses

21:18 27 Jun 22

There was a mix up between the plumber and the scheduler. I was very impressed with the owner calling me and apologizing to me for the mix up. He asked what he could do for us to rectify the problem.... He is even returning our $60. That was charged to us for diagnostic fee. Thank you for reading the reviews and caring what the customers have to say. It was greatly appreciated. If we need a Plummer again, we will call you all. Thank you.read more

Thomas Willcox

16:25 24 Jun 22

Aaron was on time, and very professional. He knew what he was talking about and got our problem fixed. I would absolutely call this company again.

Latoyia Turner

18:48 23 Jun 22

Very professional on time, work fast, great work. I recommend if anybody needs plumbing work done use Rubber Ducky Plumbing !!!

joanne Dawson

18:32 11 May 22

Very nice guys help to meat your budget very informative about the work they do to your home and detail oriented no mess do a wonderful job thank you so very much I highly recommend to get the job... doneread more

Derek M

14:30 05 May 22

Great professionalism and the technicians who came were outstanding. I will definitely continue to give them my business!

Jeff Zalinkski

17:27 02 May 22

Technician save me a bunch of money because he was able to fix the garbage disposal as compared to just replacing it. Very impressed with his knowledge and professionalism. I would definitely... recommend this companyread more

John Remines

22:15 26 Apr 22

This company is great.Great communication called after hours and got appointment set up for the next day.Aaron and Adam were awesome! Thank you guys for fixing our problem.Highly recommend and will... do business with them again.read more

Mark Murtagh

15:42 08 Apr 22

A1 service, they were very knowledgeable, professional; in all aspects and not mention reasonably priced. They did every things to make me happy. I will be using them again!!

Hilary Robinson

14:54 22 Mar 22

Scheduling was easy and the associate on the phone was friendly and professional. They were able to send someone out the same morning. I got a text when the technician was on the way that also told... me who was coming. Jason was very professional and quickly unclogged our toilet after assessing the situation and quoting me a price. He answered my questions and did a great job. The price was in line with what other companies quoted me. I would definitely recommend this company.read more

Kenneth Simmons

19:50 25 Feb 22

Quick diagnosis and resolution. Aaron was easy to talk to and addressed my concerns. They were very professional , did a great job, and cleaned up afterward. I would highly recommend them.

Kristine Gregory

21:43 18 Feb 22

I highly recommend Sam with Rubber Ducky Plumbing. If you need someone to take care of you with prompt and helpful plumbing technicians, call Rubber Ducky.

sheila johnston

14:36 16 Feb 22

Very happy with the service and the friendly plumber.

Josh Adams

17:53 11 Feb 22

If you have plumbing issues call Rubber Ducky! Jason will get the job done right!

Trevis Love

14:42 10 Feb 22

They did a terrific job! I have an issue with the downstairs restroom and they came out took care of it right away. And all the tools and parts that they needed to get the job done in a very short... time.read more

Keoni Rison

19:04 09 Feb 22

Aaron Jacobs is the nicest guy and is very professional. He gave us advice and information while he was working. Didn’t mind us watching and did the job quickly and efficiently. He also checked a... couple drains and showers, after asking if he could check the out!read more

Kael Rison

19:01 09 Feb 22

We had Aaron Jacobs and he was amazing!! He did a wonderful job with scoping or drain pipes. He was super informative and honest and was a very likable and kind guy. I highly recommend him!

Z&J World

14:23 07 Feb 22

Very friendly and knowledgeable. The best. Thank you!!

C. S.

23:04 31 Jan 22

Overall positive and excellent experience, from the scheduling to the service. The technician Jason was great. Arrived on time, resolved the problem quick and efficient, and at a reasonable price.... Would definitely recommend Rubber Ducky.read more

Tonya Clary

19:40 28 Jan 22

Jason was very good and worked very hard on unclogging my drain. Answered all my questions and gave good advice along with his other coworker sorry I didn't get his name. I will be contacting them... again with all other plumbing issues. Thanks a bunch for your service!read more

Tonya Johnson

15:08 25 Jan 22

Jason and Javon were great. They found the problem and came back and fixed it quickly. They were very personable and professional. My experience from the office to the technicians was very good. I... will use Rubber Ducky Plumbing for any future needs.Tonyaread more

Salina Shoulders

19:29 21 Jan 22

Jason was amazing and quick. I really appreciate coming out so soon and earlier than stated. I am extremely happy with my new water heater and plan on more experiences with Rubber Ducky.

Stacie D. Wiggins Hunter

19:06 18 Jan 22

Rubber Ducky Plumbing you are absolutely AMAZING!!! I am utterly impressed by your level of professionalism to and care for your customers from the first phone call to the completion of the project. ... Glenda, Glenda, Glenda is the G.O.A.T of customer service! I have encountered many representatives over the years but this young lady is PHENOMENAL!!! I appreciate every conversation I had with Glenda. She allowed me the opportunity to express myself and did not once rush me off the phone or dismiss my expression.Jason and Anthony you guys are great. Although I was at work when you came today, my husband and sister said that you were FANTASTIC! The care was visible in your diligence in correcting a worrisome problem. We know that this is your profession however, there are many people in the profession who are not genuine and definitely not professional! I spoke with another young lady in the accounting department I cannot remember her name (please forgive my 52 year old brain) but she was another wonderful ingredient to my pleasant experience. Thank you ever so much for EVERYTHING you do! Rubber Ducky Plumbing management, thank you for hiring these blessings that blessed my life during such an aggrevating plumbing catastrophe! It is my prayer that God does exceeding great things for you individually and collectively!Blessings and peace to you all!read more

Gregory Purcell

16:33 14 Jan 22

I called for a drain needing to be unclogged. The technician Anthony was awesome. He was very informative and helpful, he had my issue resolved quickly and the price was great. Will recommend this... company with the yellow ducky on the truck.read more

niki mellott

15:34 12 Jan 22

I was worried the service would be expensive. Anthony was prompt, honest, and professional. I was extremely happy with his knowledge and know how. He is a master of his trade and will definitely be... referring others to him and Rubber Ducky.read more

Frankenkit

17:37 06 Jan 22

Excellent experience. Called Wednesday evening and confirmed an appointment for Thursday. Thursday I received a text that Jason was on the way with his ETA. Arrived on time, fIxed my problem... quickly and at a reasonable price. Would definitely recommend Rubber Ducky.read more

Charlotte Shanks

20:35 05 Jan 22

Highly recommended!!! I had already been through the ringer with my warranty company giving me the run around on coverage and another plumbing company trying to upcharge for services not needed.... After almost 2 weeks of frustration Rubber Ducky saved the day! Setting appointments for diagnosing and repairing the pipe was super quick. Anthony was great, explained what was needed and got it done! Reasonable pricing, original plumber quoted $400 more for less! I am so grateful!!! Thank you!!!read more

Yvette Williams

16:56 30 Dec 21

We will use this company in the future. Thank you Mr. Mason for your amazing service.

Shannon Sacra

01:26 24 Dec 21

I highly recommend Rubber Ducky, Jason Minor did an outstanding job, outstanding customer service, even with all the difficulties, he was very patient. We had to get other services and Jason was very... helpful and searched for different referrals for my wife and I. Jason went over and beyond and was very helpful and knowledgeable.read more

Cheri Carter

21:52 21 Dec 21

Jason was very nice and professional and completed the work quickly. He answered all my questions and even put everything back that was underneath my sink which was nice!

Julia Marcellus

20:29 14 Dec 21

I had two people come to work on my hot water heater & they were great! Upon arrival I asked them to put on mask, they were very respectful about it & wore them correctly the entire time. My... technician Jason took time to explain how it worked, what was wrong, & point out what needed to be fixed. Both technicians were kind, polite, & great communicators. Before they even arrived I received a message with his name & information along with tracking (similar to UberEats) so I could see how long until they would arrived. Would definitely recommend for your plumbing needs!read more

sylvia Hendricks

13:53 04 Dec 21

Patrick was personable as well as professional. The job required Patrick to access the crawl space underneath the house. Cutting out an existing leaking drain pipe from the tub and installing the... replacement. The job was completed within a reasonable time and clear instructions provided on wait time before using the shower. Prior to the repair an estimate of $318.00 was provided & approved (even though I felt the amount was to high, I had no choice as the repair was necessary).Having spoken with several people, the consensus was that the pricing was very high for the work. This would prevent me from using and/or recommending this company in the future.read more

H. H.

16:34 11 Nov 21

I found Rubber Ducky service through Google. Im very satisfied with the service that was provided to me. The technician that came to my home were described to me by my husband as friendly,... knowledgeable, affordable and got the job done in a timely fashion and that says a whole lot coming from my husband! I would definitely recommend them to anyone and will be using them for my plumbing needs in the future!read more

Celestine Green

14:27 22 Oct 21

It was great! Tyler is a professional. Walked through the problem, not rushed. Explained everything to me. Provided me with a quote. Very professional and friendly. I will stay with Rubber... Ducky.read more

Walter Knight

19:21 05 Oct 21

We called them due to a pretty significant leak we noticed, and they managed to come out an hour faster than originally quoted! Patrick was very knowledgeable and respectful, and he found the source... very quickly. He did great work, and we are hoping to work with Rubber Ducky again to replace a major section of plumbing in our house. I 100% trust their work will last based on this experience!read more

Victor Burgdoerfer

20:29 20 Sep 21

Where do I begin, THIS BUSINESS AWESOME!!!!THE ABSOLUTE BEST PLUMBERS AROUND!!! I was looking around in the closet on my kitchen, when I really noticed and paid attention to the ID and serial number... tag of my hot water heater.1992! I'd bought this house four years ago and never once paid it any mind. I immediately started calling around for quotes for: buying, installation and supplies for a 50 gallon, electric water heater, plus removal of the old one. Now, I'm not talking smack, but I'm not made of money either. 1st call was to Michael & Son's. $69.00 just to come out and give me a qoute, no ballpark figure, and non-refundable. 2nd, Lowe's never even answered the phone, I called three times. 3rd, Woodfin was super nice, but very pricey. Labor ALONE was an estimated $1300.00, plus $79.00 for coming out. I scrolled through the list of Richmond plumbing companies and came across Rubber Ducky Plumbing. The name was intriguing and thought, why not. Glenda answered the phone right away and was SUPERB!!! She had almost all the answers to my questions and checked on the one that she wasn't sure on. She quoted me $1,500.00 (Give or take) plus tax, FOR EVERYTHING!! I couldn't believe it, surely something was wrong. Nope, Tyler Evans, our plumber, came out and confirmed this price. I asked: warranty, yes; hot water heater, yes; removal of the old one, yes; installation, yes. I couldn't believe it!! While the wait list for everyone else was close to a month, I was scheduled for the very next week. Tyler Evans was amazing, knowledgeable, efficient, and very kind (even put on shoe covers to protect our floor), and collected the payment securely, with an emailed receipt, via his work tablet. He made sure we had all of the paperwork, hot water heater was working, and answered any questions that we had. Told us if we had ANY questions, don't hesitate to call us. A million thanks to this amazing company for saving the day (and the bank account) and providing exceptional service with quality products. I was so impressed, that I'm using The Rubber Ducky to come back, next week, to install faucets in my upstairs bathroom!! If you haven't used this amazing company before, you simply have to right away. I promise you, you won't be disappointed.read more

Nate Daniels

14:22 30 Aug 21

The staff is highly motivated and knowledgeable individuals. I recommend working with Rubber Ducky Plumbing for all your plumbing needs.

Vinh Do

07:21 18 Aug 21

I’ve known Jeremy for quite a long time and if there’s something everyone should know, is that he prides himself on being able to provide a service of the highest quality and care to his customers.

clay shealy

00:38 17 Aug 21

Absolutely incredible service. Pipe busted in the bathroom at 3am made the call and they were here with in almost an hour!!! Unheard of for a plumber right! Extremely professional, fast and fair... priced. Ill be calling them for all my plumbing needs. As should you!!!read more

Jordan Stoudt

23:14 13 Aug 21

I have known Jeremy for several years, and his work ethic and quality are second to none. He was my first call when needing a new water heater. Great prices, and amazing crew. Don't go anywhere else.

Kim K (kimmiekimkim5)

23:11 13 Aug 21

This will absolutely be my "go-to" company for any and all of our plumbing needs! Very professional and and so affordable! I tell all my friends to use them, and they love them as well! They were... also polite enough to laugh at all the cheese plumbing jokes that were made during our service 😅😅😅read more

Ahmed Mohammed

21:59 13 Aug 21

Jeremy and his team are professional and personable. They came over, gave me a range of options and what would be the best they would recommend. They made the entire process painless, easy, and they... were efficient with the install. They even gave me notes and tips on other things they noticed around to improve the health of my place's plumbing! If you are looking for a company that will guide you through with any plumbing need then they are the one to choose!read more

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